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About Us


Welcome to the Girl Scouts of Silver Sage Council Online Store. Your purchase from Girl Scouts of Silver Sage supports programs and services for girls and adults in our Council!

 

Girl Scouts of Silver Sage Store
1410 Etheridge Lane, Boise, ID  83704, USA
Tel: (208) 377-2011 or (800) 846-00079
Fax: (208) 377-0504

Email: store@girlscouts-ssc.org

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STORE HOURS

Boise (1410 Etheridge Lane)
Phone: 208-377-2011 or 800-846-0079
 Summer Hours:
Mon-Fri 9am-5pm

 
 Council Office and Store are closed on the following days:

July 4th, 2017

July 17th-21st 

 

PAYMENT

Orders for merchandise viewed through our e-commerce site can be made online or with credit/debit.  We accept the following major debit and credit cards: Visa, MasterCard, and Discover.  NO AMERICAN EXPRESS

Off-line orders may be printed and sent by mail, fax, or e-mail, together with payment.  Orders utilizing Girl Scout Cookie Bonuses ("Cookie Dough"), or Gift certificates as a form of payment, cannot be processed through the e-commerce site, but can be used in the Boise store, or by mailing in the original Cookie Bonuses, or gift certificate together with an order print out. Merchandise is shipped as soon as payment is received.

 

Gift certificates are sold in any amounts. However, we do not currently accept these as payment in our online shop.

 

ORDER CONFIRMATION

You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form.  If we have any queries regarding your order, we will contact you via e-mail or telephone.

 

HOW TO PLACE AN ORDER FOR REGIONAL DELIVERY OR ROAD SHOW DELIVERY

Through our online store:

a) PREFERRED METHOD!   Place the order online, and clearly mark in the "notes" section that the order is for regional delivery, so any shipping charges will be waived. Continue to enter your credit card information, and place the order. Orders that are NOT clearly marked for regional delivery will be charged shipping, and will be shipped.

b) Place the order online, and save the order under a desired name in the registery. Email Store@girlscouts-ssc.org to inform us of the registery name, your name, contact number, Method of Payment, and your order will be pulled and delivered. Payment will be taken at the road show.

 

Through our store email:

All orders can be emailed to us at stire@girlscouts-ssc.org. Indicate clearly your name, tel., Method of Payment, and where the orders is to be taken to.  

  

 

PRODUCTS OUT OF STOCK

If you place an order and the products are out of stock, we will inform you ASAP via e-mail or telephone.  Please ensure that you submit your correct e-mail and telephone details on the order form.

If your order contains multiple items, we can either wait for the out-of-stock item to arrive and ship everything together, or ship the order separately.


ITEM DESCRIPTION

Girl Scouts of Silver Sage Council, Inc. takes great care with the descriptions of the products as they appear online. The limitations of broadcasting may mean a slight variation.  Every reasonable care has been taken to ensure that the descriptions are accurate.  However, specifications are subject to change and Girl Scouts of Silver Sage Council, Inc. cannot be held responsible for discrepancies, either real or perceived.

 

PRICES

The prices quoted are those valid at the time of production.  Due to circumstances beyond our control, prices may have to be altered up or down.  All prices shown are cash prices.  All products shown in this service are subject to availability.

 

CANCELING OR ALTERING ORDERS

If you have any questions or changes to your order, call us at (800) 846-0079 x100 or e-mail us at store@girlscouts-ssc.org.  You can cancel or alter your order at any time prior to its dispatch.  Altered orders may be subject to a small delay as the order is repackaged, etc.  Please have your order details ready when phoning us.

 

SHIPPING

We make every effort to ship in-stock items approximately 2 business days after receiving your order.  For details about special shipping methods, see the Shipping Information chart below.  We do our best to process items as soon as they become available.  It may take a matter of days or several weeks.  Our primary Shipping Carrier is U.S. Postal Service (USPS), but other carriers are used as needed.  Shipping costs are calculated as shown in the table below:

Postage & Handling

Under $5.00 Free

$5.00 - $25.00

$4.00

$25.01 - $50.00

$50.01 - $75.00

$7.00

$9.00

$75.01 - $100.00

$100.01 - $150.00

$11.00

$14.00

$150.01 - $250.00

$250.01 & above

$18.00

$22.00

 

 

 

 

 

 

 

 

 

BACK-ORDERED ITEMS

We process and ship back-ordered items as soon as they return to stock.  You'll be charged for shipping one time, upfront for the entire order.

 

RETURNS 

All returned merchandise must be in unopened condition, with original tags and packaging. Goods listed in our Special Offers section, Clearance section, or dated items are not returnable. With receipt, and within 30 days of purchase, you may receive a full refund. Beyond 30 days, items returned with receipt can be exchanged or we will issue a store credit. If you are returning the item by mail, for your protection we recommend you insure the package. Note that shipping and handling fees are not refundable, unless the return resulted from our error. Please allow approximately 14 business days after we've received your return for the refund to be processed. You can expect a refund in the same form of payment originally used for purchase.  Always include a copy of your receipt with a notation indicating:

  • The exact nature of the problem
  • The corrective action you are requesting (store credit, refund or exchange)
  • Your daytime telephone and/or fax number and e-mail address

If you do not have your receipt, please also indicate the transaction number and the name of the person who purchased the order on a separate piece of paper. We will refund or credit the value of the item and any taxes you were charged.

Mail your return to:
Girl Scouts of Silver Sage Store

1410 Etheridge Lane

Boise, ID  83704

Note that you are always welcome to return items purchased online to our physical store.

 

 

DISCLAIMER

Girl Scouts of Silver Sage Council, Inc. reserves the right to alter without prior notice any content found within this Web site. Special offers and reduced items are subject to one per customer, and strictly on a first-come, first-served basis.  Girl Scouts of Silver Sage Council, Inc. and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of its being accessed or used. Girl Scouts of Silver Sage Council, Inc. assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape, or form as a direct result of accessing this Web site.  The material in this site could include technical inaccuracies, typographical errors, or omissions.  We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

 

HOW TO CONTACT US

If you have any questions, you can contact us at:


Girl Scouts of Silver Sage Council, Inc.


Attn. STORE

1410 Etheridge Lane

Boise, ID  83704-8407

Phone: (800) 846-0079

Email: store@girlscouts-ssc.org 

 

Thank you for visiting our site.